Support

1. How It Works

1. Open MyGGV GPS and tap Enable GPS, then allow precise location.
2. Choose a block, then the lot you are going to.
3. Tap Navigate and follow the green line and the turn instructions.
4. The app tells you when you have arrived.

2. Troubleshooting

• "Turn on precise location in Settings": the app was given approximate location only, which is too imprecise to guide you. Tap Open Settings and turn on precise location for MyGGV GPS.
• Location was denied: open your device's Settings, find MyGGV GPS, and allow location while using the app.
• A straight line instead of a route: route calculation needs an internet connection. The village map works offline, and the app points straight at your destination until the connection returns.
• "Update required": your version is no longer supported. Tap Update to install the latest version from your app store.

3. Contact Us

For any question or problem, email us at support@myggv.com. See also our privacy policy.